Most orders are delivered within 5-10 business days. Thanks to our global warehouse network, your order will be dispatched from the nearest local warehouse to ensure the fastest possible delivery. Processing time is typically 1-2 business days, with shipping times varying by location:

• Domestic orders: 3-7 business days
• International orders: 7-14 business days

Large items like patio furniture may require additional 1-3 days for processing and delivery coordination.

We want you to love your outdoor space! Here’s our return policy:

Return Window: 30 days from delivery date Condition Requirements: Items must be unused, in original packaging, and in resalable condition Return Shipping: Free return shipping for defective items; customer responsibility for change-of-mind returns Refund Timeline: 5-10 business days after we receive your return

Items that cannot be returned:

• Live plants and seeds (due to health regulations)
• Custom or personalized items
• Items damaged by normal outdoor use

Large Items: For furniture and heavy gardening equipment, please contact us before initiating a return to arrange pickup.

If you need to change your shipping address:

• Before processing: Contact us immediately at admin@yardella.com with your order number
• After processing: Unfortunately, we cannot modify the address once the order has been dispatched from our warehouse
• For future orders: Update your default shipping address in your account settings

Once your order ships, you’ll receive a confirmation email with your tracking number and a direct link to track your package. You can also:

• Log into your Yardella account and view your order history
• Visit our Order Tracking page and enter your order number
• Contact our support team with your order number for real-time updates

Our gardening and patio experts are here to help! Reach us through:

• Email: admin@yardella.com (response within 24 hours)

We’re not just here for order questions—our team loves helping with plant care advice, product recommendations, and outdoor design inspiration!

Contact our customer support team immediately at admin@yardella.com with your order number. If your order hasn’t been processed yet, we can update the address at no charge. For orders already shipped, we’ll work with our shipping partners to attempt address correction, though additional fees may apply depending on the carrier’s policies.

Yes! We ship to US, UK, Germany, France, Czech Republic, Canada . During checkout, simply enter your address to see available shipping options and estimated delivery times for your location.